Features
CoinSpot provides a comprehensive range of cryptocurrency services and products unparalleled by any other exchange within Australia. The platform offers crypto trading and staking, an NFT marketplace, Crypto ETFs or ‘Bundles’, an OTC Desk, SMSF support and a cryptocurrency debit card for that can be used at any merchant that accepts Mastercard.
Digital Surge only offers trading and SMSF services, there are no additional feature son the platform.
Winner: CoinSpot is the best feature-rich cryptocurrency investing platform in Australia.
Pricing
CoinSpot offers the cheapest fees to trade major cryptocurrencies like Bitcoin, or Ethereum at 0.1% with their Market Order feature. For instant buys, they charge a fee of 1%. There is no cost to withdraw or deposit AUD to CoinSpot apart from card deposits which are 2.58%, cash is 2.5% and BPAY is 0.9%.
Digital Surge on the other hand charges 0.5% for all transactions on their exchange. This includes Instant Buys, OTC Buys, Market Buys and more. Crypto and PayID deposits are free but POLi deposit fees are $3.30.
Winner: CoinSpot is a cheaper platform to buy majors like Bitcoin or Ethereum with its 0.1% fee via the Market Order feature.
AUD Deposit Methods
CoinSpot provides Aussies access to several popular payment channels such as Osko, Credit/Debit Cards, PayID, BPAY, POLi Payments, cash deposits, and direct bank transfers. All deposit methods are instantly credited to your account except for BPAY, which can take up to 2 business days to process.
Digital Surge customers can instantly deposit funds via PayID and POLi.
Winner: CoinSpot offers more deposit methods than Digital Surge with eight options to choose from.
Supported Tokens
CoinSpot has the largest selection of cryptocurrencies out of any Australian exchange. It has over 380 cryptocurrencies available to buy, sell and trade. These include the latest Layer 1's, DeFi protocols, GameFi & NFT tokens.
Digital Surge also has a large selection, offering users 300 tokens to trade. It has slightly fewer of the latest DeFi, NFT and Metaverse tokens than CoinSpot.
Winner: CoinSpot has the widest selection of cryptocurrencies in Australia, with 380 to buy, sell and store.
Security
CoinSpot is the only Australian cryptocurrency exchange to obtain the ISO 27001 certification. This makes it Australia's most secure and trusted trading platform. It is fully regulated under AUSTRAC and fulfils all of the relevant financial reporting to combat money laundering. Since its inception 10 years ago, CoinSpot has never been hacked or security breached.
Digital Surge has implemented several security measures to protect its users assets, including 2FA, highly sophisticated multi-layered security, all funds are held in hot and cold wallet storage, there are regular security reviews and updates, and the website traffic runs entirely over encrypted SSL (HTTPS).
Winner: CoinSpot is widely regarded as the most trustworthy and transparent cryptocurrency exchange in Australia.
Customer Service
CoinSpot delivers round-the-clock assistance to investors through various communication channels such as live chat, email, web-based inquiries, telephone (exclusively for OTC customers), and various social media networks like Facebook, Reddit, Instagram, and Twitter.
Digital Surge offers live chat but does not provide email, phone or social media support.
Winner: CoinSpot is present on many social media platforms and offers multiple contact methods.
Conclusion
To recap, CoinSpot is the superior cryptocurrency exchange compared to Digital Surge because it offers more tokens, better features and lower fees. The platform is the gold standard in Australia for digital asset trading. If you’re interested in learning more about this exchange, visit our detailed CoinSpot Review.
